Clinic Etiquette

Aluminus Attentiveness

If you are pregnant, congratulations! Please let your therapist know of your pregnancy or any other medical conditions: e.g. High blood pressure, thyroid issues, allergies, photo-sensitivity, injury or surgeries. If you are using Vitamin A in any form, please advise us immediately.

Buy 5 Get 1 Free

No other discount can be used in conjunction with this offer. This offer is to purchase all 5 upfront to receive the 6th treatment free. This offer is for all facials and enzyme peels only.

Loyalty Rewards

As an Alluminus Loyalty member, receive rewards, for every dollar spent at Alluminus, once at $50 you will be able to spend on products or treatments. This is at management discretion.


For first time appointments, we recommend you arrive a minimum of 10-15 minutes before your scheduled appointment time, to complete the necessary consultation forms. Arriving late will limit the time of your treatment so that the next client is not delayed. Unfortunately, we are unable to extend treatments beyond the booked time and you will be charged the full amount.
Please be advised that treatment times include preparation and consultation.

We appreciate your co-operation.


Disable parking is available around the rear of the building. Other client parking is available at the front of the building and across the road.

Cancellation Policy

We are a sought after clinic, so our appointment times are very precious. If you need to cancel or change your appointment, we kindly ask for a minimum of 24 hrs notice, as a fee of 50% may incur.

Mobile Phones

Please turn your phones to silent or switch off. Your self-care and timeout is important.

Bookings over 1.5 Hrs or Value of $200 +

Alluminus requires an $80 non-refundable deposit to hold your booking. All weddings also require a non-refundable deposit.

Gift Vouchers

Must be presented at the time of treatment. No refund or cash backs will be offered on any vouchers. Vouchers must be redeemed before expiry date issued on the voucher.

Return Policy

Must be within 14 days of purchase and at the discretion of management. Clinic credit only, no money refunds.

Alternative Care

We love our children here at Alluminus, please respect other clients enjoying the relaxation, peace and time out they booked for. We kindly ask you arrange childcare prior to your appointment.


Subject to change without notice.

Text Message Reminders

From December 1st 2020 text message reminders will be sent two days prior to scheduled appointment.

This is to give our valued customers enough time to make changes to their appointments when ‘life happens’ and reduce the number of last minute cancelations that are very disrupting to our clinic. We are a sought after clinic, so our appointment times are precious.